Uber's global customer service network has been hit by layoffs in favor of AI.
Uber lays off 10 percent of its customer service team in favor of using AI

Uber’s global customer service network has been hit by layoffs in favor of AI.

Ashley Reymond
Ashley Reymond brings a unique blend of cultural fluency and economic insight to her writing. With a background in journalism and behavioral economics, she seamlessly connects lifestyle, fashion, and finance with global market trends. Her work often explores the intersection of social movements and economic shifts. Off-hours, she’s a lover of contemporary art and minimalist design.







